Home
Community
Market
Messages
Spotlight
Laws & Taxes
MyHAbroad
Your home abroad, made easier.
Login
Join Community
Join
Home
/
Law & Taxes
/
Germany
/
Consumer Rights
/
Contracts & Cancellation
Contracts & Cancellation
Escaping contracts: the 14-day Widerruf, the Kündigungsbutton, and phone-sales traps.
Widerrufsrecht: 14 days to cancel almost any online purchase
Anything bought online, by phone, or at your door can be cancelled within 14 days without giving a reason. If the seller failed to inform you about this right, the window stretches to over a year.
Ending subscriptions: the law is now on your side
Since the 2022 fair-contracts reform, gyms, streaming services, and mobile providers can no longer trap you: online-concluded contracts must offer a cancellation button, and automatic renewals run month-to-month.
Unwanted calls, surprise contracts, and how to kill them
Cold-call sales are heavily restricted in Germany: energy and telecom contracts pushed by phone need your confirmation in text form to bind you. Doorstep and street sales carry the full 14-day Widerruf.
Where to turn when a company won't budge
Germany has a dense, cheap consumer-protection infrastructure: the Verbraucherzentralen offer low-fee legal advice in every Bundesland, and free ombudsman schemes (Schlichtungsstellen) resolve disputes without court.