Getting a phone and internet

Prepaid (Prepaid) vs contract (Vertrag) mobile plans, home internet (DSL/cable), and the long minimum contract terms to watch for.

Key points to understand

Prepaid vs Vertrag; the main networks and budget brands

Prepaid vs Vertrag; the main networks and budget brands. In practice, this is one of the details newcomers most often ask about, so take a moment to understand how it applies to your situation before moving on.

Home internet setup and typical install waits

Home internet setup and typical install waits. In practice, this is one of the details newcomers most often ask about, so take a moment to understand how it applies to your situation before moving on.

Contract minimum terms (Mindestlaufzeit) and cancellation

Contract minimum terms (Mindestlaufzeit) and cancellation. In practice, this is one of the details newcomers most often ask about, so take a moment to understand how it applies to your situation before moving on.

Practical tips

• Prepare your documents and translations in advance — most delays come from missing paperwork.
• Always note the office name, address, and a contact number before you go.
• Ask the community on MyHAbroad if you’re unsure — chances are someone has already been through it.